These Terms of Service govern your use of Permia's services. By engaging Permia, you agree to these terms. Please read them carefully before proceeding.
1. Definitions
- "Permia" means Permia, a permit advisory service registered in Malta.
- "Client" means any employer or individual who engages Permia's services.
- "Applicant" means any third-country national for whom permit services are requested.
- "Services" means the permit application, advisory, and employment licence services provided by Permia.
- "Government Fee" means any fee charged by Identità, Jobsplus, or any other Maltese authority.
2. Scope of Services
Permia provides advisory and administrative services in connection with Single Permit applications and employment licences in Malta. Our services are limited to document preparation, submission, status monitoring, and client communication.
Permia is not a law firm and does not provide legal advice. Our services do not constitute legal representation. Where legal advice is required, clients should engage a qualified Maltese advocate.
Any work outside the agreed scope requires a separate written engagement.
3. No Guarantee of Outcome
Permia cannot and does not guarantee the outcome of any permit application or employment licence request. All decisions rest with Identità, Jobsplus, and other competent Maltese authorities. Permia is not liable for:
- Permit refusals based on applicant eligibility or government policy
- Processing delays attributable to Identità or any other authority
- Changes in Maltese immigration law or policy affecting outcomes
4. Client Obligations
The Client agrees to:
- Provide accurate, complete, and timely information and documentation as requested by Permia
- Warrant that all information provided regarding Applicants is truthful and that the employment offered is genuine
- Ensure no Applicant commences employment before receipt of an Interim Receipt or eResidence Card, as required by Maltese law
- Not submit parallel applications through other agents for any Applicant covered under the engagement without prior written consent
- Notify Permia immediately of any material change in the Applicant's circumstances
5. Fees and Payment
Service Fees
Permia's fees are as set out in the relevant quotation or price list. All fees are exclusive of VAT where applicable. Payment is structured in two stages: 75% on engagement and 25% prior to submission. No application will be submitted until the full fee has been received.
Government Fees
Government filing fees charged by Identità, Jobsplus, or other authorities are invoiced separately at exact cost. These are passed through to the Client with supporting receipts and are not subject to any markup.
Payment Terms
- A deposit of 75% of the service fee is required upon engagement before any work commences
- The remaining 25% is due prior to submission of the application to Identità or Jobsplus
- Applications will not be submitted until full payment has been received
- Late payments accrue interest at 2% per month from the due date
Invoicing
Invoices are issued at engagement (75%) and prior to submission (25%). Government filing fees are invoiced separately at exact cost before submission and must be settled before the application is lodged.
Refunds
No refund is due for fees already incurred in respect of work performed, regardless of application outcome. If a Client cancels after work has commenced, the 75% deposit is non-refundable. Government fees paid to authorities are non-refundable in all circumstances.
6. Intellectual Property
All templates, checklists, processes, and materials created by Permia remain the intellectual property of Permia. Clients may not reproduce, distribute, or use these materials outside of their engagement with Permia without prior written consent.
7. Confidentiality
Both parties agree to keep confidential all non-public information received from the other party. Permia will not disclose Client or Applicant information to third parties except as required to provide the Services or as required by Maltese law.
8. Data Protection
Permia processes personal data in accordance with the GDPR and the Data Protection Act (Cap. 586). The Client warrants that it has obtained all necessary consents from Applicants for Permia to process their personal data for immigration purposes. See our Privacy Policy for full details.
9. Limitation of Liability
Permia's aggregate liability to the Client under any engagement shall not exceed the total fees paid by the Client to Permia in the 3 months immediately preceding the event giving rise to the claim.
Permia is not liable for any indirect, consequential, special, or economic loss, including loss of profits, business, or opportunity, howsoever arising.
10. Termination
Either party may terminate an engagement by providing 14 days' written notice. Either party may terminate immediately upon material breach not remedied within 14 days of written notice. On termination, all fees for work performed to that date become immediately due and payable.
11. Governing Law and Disputes
These Terms are governed by the laws of Malta. Any dispute arising shall be subject to the exclusive jurisdiction of the Maltese courts. The parties agree to first attempt resolution through good-faith negotiation for 30 days before initiating formal proceedings.
12. Amendments
Permia reserves the right to amend these Terms at any time. Material changes will be communicated in writing. Continued use of services after notification constitutes acceptance of the updated Terms.
13. Contact
For any queries regarding these Terms: info@permia.mt · +356 7920 2040